FAQs

How far can the S10 Max go on a single charge?

The S10 Max offers up to 37 miles (60 km) of range per charge, depending on the rider’s weight, speed, and terrain. It’s ideal for both daily commuting and weekend adventures.

Does the S10 Max support app control?

Yes. The scooter connects with the isinwheel App, allowing you to check battery status, change speed modes, lock/unlock the scooter, and access other smart features directly from your phone.

What makes the S10 Max different from other scooters in the same class?

Compared to similar models, the S10 Max stands out with its powerful 1000W motor, 28 MPH top speed, all-aluminum frame for durability, handlebar turn signals for safer riding, and a two-year limited warranty — offering exceptional performance and value in one package.

Who is the S10 Max designed for?

The S10 Max is built for riders who want the perfect balance between urban commuting comfort and light off-road adventure. It’s ideal for daily commuters who travel through mixed terrains — from smooth city streets to uneven park paths or light gravel roads.

Unlike typical city scooters that struggle on bumps and cracks, the S10 Max’s front swingarm suspension and 10-inch pneumatic off-road tires absorb shocks with ease, offering a smoother and more stable ride.

At the same time, compared to heavy off-road models, the S10 Max remains lightweight and agile, making it easier to carry, fold, and maneuver in urban environments. It’s perfect for those who want power, comfort, and versatility in one stylish scooter — whether you’re commuting to work, exploring the city, or enjoying weekend rides.

Is the S10 Max suitable for off-road riding?

Yes. With its 10-inch off-road tires and strong suspension system, the S10 Max handles light off-road trails, gravel paths, and uneven urban roads with ease.

How comfortable is the ride?

The combination of front swingarm suspension, large 10-inch air-filled tires, and an ergonomic handlebar design ensures a smoother, more stable, and comfortable ride, even on rough surfaces.

What is the suitable rider height and weight limit?

The recommended height for the riders is from 3'11"~6'7"( 120~200 cm)and Maximum payload is 330 lbs

What kind of maintenance does it require?

Minimal maintenance is needed. Regularly check tire pressure, brake performance, and keep the scooter clean and dry. The battery should be charged at least once every two weeks if not in use.

How to get spare parts or after-sales service?

You can order genuine parts or repairs via our official website or authorized service partners. Contact support@isinwheel.com for details.

Does the S10Max have a USB port for charging phones?

Yes, the S10max has a USB charging port on the battery. You can charge your phone at any time when you need.